Salesforce Integration

Get expert Salesforce support with Zillion through various channels including the Help Portal, Trailblazer Community, support cases, documentation, and direct contact.

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Our Services

Integration Methods

Salesforce Integration enables seamless connectivity between Salesforce and other systems to streamline processes, share data, and enhance functionality. At Zillion, we offer a comprehensive approach to Salesforce integration:

01

APIs (Application Programming Interfaces):

Salesforce provides several APIs for integration: REST API for easy data access via HTTP methods, SOAP API for complex enterprise integrations with XML, Bulk API for handling large data volumes, and Streaming API for real-time data change notifications.

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02

Apex Web Services

Salesforce offers Apex REST for custom RESTful web services tailored to specific business logic, and Apex SOAP for custom SOAP web services suited for systems requiring SOAP-based communication.

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03

Middleware Tools

Salesforce Integration Cloud provides tools and templates for managing integrations within Salesforce, while third-party middleware platforms such as MuleSoft, Dell Boomi, and Jitterbit connect Salesforce with various applications, databases, and services.

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04

Salesforce Connect: External Objects

enable Salesforce to display and interact with external data using OData for real-time access, while the Cross-Org Adapter facilitates data integration and access across multiple Salesforce orgs.

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05

Salesforce Support Contact

For immediate assistance, contact Salesforce support directly via phone or email, depending on your support plan.

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Integration Patterns

01
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Data Integration

Batch Processing involves scheduled data transfers between systems, while Real-Time Integration ensures immediate data synchronization and updates.

02
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Process Integration

Event-Driven Integration triggers actions based on changes or events in Salesforce or external systems, while Request-Reply involves external systems making requests for data or actions from Salesforce, which then provides the necessary responses.

03
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User Interface Integration

Embedded Visualforce Pages allow Salesforce data to be displayed within external applications, whereas Lightning Web Components enable the creation of custom components using Lightning Experience for integrating with external systems.

Best Practices

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Security:

Ensure secure access with OAuth authentication and protect sensitive data during transit and storage.

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Error Handling

Implement retry logic for failed integration attempts and maintain logging for troubleshooting and monitoring.

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Performance: Optimize

API calls and data transfers to reduce latency, and design integrations for scalability to handle increasing data volumes and system loads.

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Testing

Use sandbox testing to validate integrations in a Salesforce Sandbox environment before production, and mock services to simulate external system responses during development and testing.

FREQUENTLY ASKED QUESTIONS

Salesforce consulting helps businesses implement and optimize Salesforce CRM to align with their specific needs and goals.

The duration varies based on the complexity and scope of the project. Typically, it ranges from a few weeks to several months.

Any business, regardless of size or industry, can benefit from Salesforce consulting to improve CRM processes and optimize their Salesforce investment.

Yes, consultants offer training to ensure your team can effectively use and manage Salesforce, enhancing internal capability.

Support addresses immediate issues and optimization needs, while Managed Services offer ongoing management, maintenance, and strategic consulting.

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