Salesforce AI Services

Zillion's Salesforce Consulting Services provide expert assistance to implement, optimize, and manage Salesforce, ensuring it aligns with your business needs and maximizes your investment.

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Salesforce AI Services

Salesforce AI Services offer a suite of artificial intelligence tools integrated within the Salesforce platform to enhance CRM and business processes. Key features include:

01

Einstein Analytics

Einstein Analytics offers robust tools for data-driven decision-making. Einstein Discovery provides automated insights through advanced data analysis, identifying trends and offering predictive guidance to support strategic decisions. Complementing this, the Einstein Analytics Dashboard delivers customizable visualizations of key metrics and actionable insights, enabling users to monitor performance and make informed choices based on real-time data.

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02

Einstein Language

Enhances customer interactions through Einstein Sentiment Analysis, which assesses the sentiment of text data as positive, negative, or neutral, and Einstein Intent Recognition, which identifies the intent behind customer messages to automate and efficiently route service requests.

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03

Einstein Vision

Offers advanced image analysis with Einstein Object Detection, which identifies and classifies objects within images to streamline and automate image-related processes, and Einstein Image Classification, which sorts images into predefined labels to facilitate tasks such as product categorization.

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04

Einstein Bots

Einstein Bots provides robust tools for enhancing customer interactions with Einstein Bot Builder, which enables the creation and customization of chatbots to manage routine tasks and customer interactions, and Einstein Bots Analytics, which monitors and analyzes bot performance to continuously improve their effectiveness.

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05

Einstein Discovery

Einstein Discovery delivers powerful analytical capabilities with Automated Insights, which extracts actionable information from data patterns to support decision-making, and Predictive Modeling, which forecasts future outcomes based on historical data to inform strategic planning.

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06

Einstein Recommendations

Einstein Recommendations offers Personalized Recommendations, delivering tailored product or content suggestions based on individual user behavior to enhance engagement and drive conversions.

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07

Einstein Next Best Action

Einstein Next Best Action provides Decision Support by recommending optimal actions based on customer data, business rules, and predictive analytics to enhance decision-making and drive effective outcomes.

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08

Einstein Vision and Language for Salesforce CRM

Einstein Vision and Language for Salesforce CRM enhances CRM capabilities by integrating AI for automated data entry, predictive lead scoring, and improved overall CRM functionalities, streamlining processes and boosting efficiency.

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FREQUENTLY ASKED QUESTIONS

Salesforce consulting helps businesses implement and optimize Salesforce CRM to align with their specific needs and goals.

The duration varies based on the complexity and scope of the project. Typically, it ranges from a few weeks to several months.

Any business, regardless of size or industry, can benefit from Salesforce consulting to improve CRM processes and optimize their Salesforce investment.

Yes, consultants offer training to ensure your team can effectively use and manage Salesforce, enhancing internal capability.

Support addresses immediate issues and optimization needs, while Managed Services offer ongoing management, maintenance, and strategic consulting.

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