Salesforce Managed Services

Explore Zillion’s comprehensive Salesforce managed services, including best practices, common offerings, and the latest trends for optimizing your Salesforce environment.

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Salesforce Managed Services with Zillion

Salesforce migration involves transferring data, metadata, or configurations between Salesforce environments, such as moving from a sandbox to production, migrating between different Salesforce orgs, or upgrading instances. Here’s a comprehensive guide on how Zillion handles Salesforce migration:

01

Governance and Compliance

Establish a governance framework to ensure alignment with organizational policies and Salesforce best practices. Conduct regular audits to ensure compliance with regulatory requirements and internal standards.

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02

Change Management:

Implement a structured change management process to handle modifications, updates, and enhancements. Assess the impact of changes on business processes and users before implementation.

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03

Knowledge Transfer

Maintain thorough documentation of configurations, processes, and customizations. Provide training to internal teams to ensure effective collaboration with the managed services provider.

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Managed Services Offerings

01
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Incident Management and Resolution

Access 24/7 help desk support for user issues and queries. Track and manage incidents using a ticketing system.

02
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System Health and Performance

Monitor system performance regularly and address issues proactively. Plan for future capacity needs to prevent performance bottlenecks.

03
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Data Management

Oversee data integration with other systems to ensure seamless data flow. Implement data governance practices to maintain data quality and integrity.

04
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Customization and Development

Develop custom solutions, including Apex code, Visualforce pages, and Lightning components. Make configuration changes to adapt to evolving business requirements.

Salesforce Managed Services Trends

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Increased Automation

Utilize automation tools for streamlined processes, including automated incident resolution and performance monitoring. Leverage AI for predictive analytics and proactive issue management.

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Enhanced Security

Emphasize security practices with advanced encryption, threat detection, and compliance with data protection regulations. Conduct regular security audits to identify and address vulnerabilities.

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Cloud-Native Solutions

Integrate with other cloud-based solutions to enhance functionality and data flow. Focus on scalable solutions to accommodate growing business needs.

FREQUENTLY ASKED QUESTIONS

Salesforce consulting helps businesses implement and optimize Salesforce CRM to align with their specific needs and goals.

The duration varies based on the complexity and scope of the project. Typically, it ranges from a few weeks to several months.

Any business, regardless of size or industry, can benefit from Salesforce consulting to improve CRM processes and optimize their Salesforce investment.

Yes, consultants offer training to ensure your team can effectively use and manage Salesforce, enhancing internal capability.

Support addresses immediate issues and optimization needs, while Managed Services offer ongoing management, maintenance, and strategic consulting.

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